FAQ - Frequently Asked Questions

How can I be confident about product and reliability?

We understand that product quality and reliability are important concerns for our customers. We take several measures to ensure that our software products meet the highest standards of quality and reliability - rigorous testing, trusted technologies, regular updates, support and assistance, established track record.

Is technical support provided for your software products? If so, how can I access it?

Yes, we provide technical support for our software products. You can access our technical support by sending an email to our support team, or calling our dedicated support hotline. Our technical support team is available during business hours to assist you with any technical issues or questions you may have.

Can I request customization or additional features for your software products? How much does it cost?

Yes, we offer customization and additional feature requests for our software products. You can discuss your requirements with our sales team or customer support, and we will evaluate the feasibility of customization or adding additional features to our software products based on your needs. The cost for customization or additional features may vary depending on the complexity and scope of the request, and our sales team will provide you with a detailed quote or pricing information based on your specific requirements..

How long does it take to have custom software designed?

The approximate time-frame to develop any software depends on its type and complexity.If you have a deadline, we will work hard to meet it. To know the exact time-frame to develop your software, you can consult our experts and we will get back to you with the answers

What are the system requirements for installing and using your software products?

The system requirements for installing and using our software products are different product to product. These requirements typically include operating system compatibility, hardware specifications, internet connection and any other software dependencies. It's important to review and ensure that your system meets these requirements before installing and using our software products.

Is there a software training available?

Yes, we provide software training facilities to our customers from time to time. It includes step-by-step instructions, screenshots, and tutorials to help users get familiar with our software products. The training covers various aspects of the software, including installation, setup, configuration, and usage. Additionally, our customer support team is also available to provide assistance and answer any questions related to the software usage and training.

Is there a trial version or demo available for your software products?

Yes, we offer trial versions or demos for some of our software products. You can visit our website or contact our sales team to inquire about the availability of trial versions or demos. These trial versions or demos typically provide limited functionality or a time-limited evaluation period, allowing you to test and evaluate our software products before making a purchase decision.

How do I update or upgrade my software products to the latest version?

To update or upgrade your software products to the latest version, you can contact our sales team to inquire about the availability of updates or upgrades. We may provide instructions or guidelines on how to update or upgrade our software products, or our technical support team may assist you with the process if needed.

How can I request a quote or pricing information for your software products?

You can request a quote or pricing information for our software products by visiting our website and reaching out to our sales team via email or whatsapp. We will be happy to provide you with detailed pricing information based on your specific requirements.